Terms and Conditions of Use

Terms and Conditions of Use of www.yalotengoshop.com

1. General Welcome to www.yalotengoshop.com. By using our website, you agree to the terms and conditions described herein. These terms govern your use of our website and the shopping services offered. We recommend that you read them carefully before making any transaction.

2. Payment Methods At Yalotengo Shop, payments are only accepted by debit or credit card. Payments by SINPE Móvil, cash on delivery or any other payment method other than the one established are not accepted. All transactions must be completed at the time of purchase through our secure platform.

3. Exchange and Return Policy When making a purchase at Yalotengo Shop, you agree that:

  • There are no changes or returns , except in the cases indicated in our warranty policy.
  • Returns are not accepted for reasons of size, color or if the product does not meet your expectations.
  • Refunds will not be issued for the reasons stated above.

4. Guarantee The only guarantee offered by Yalotengo Shop applies in the following cases:

  • If the package arrives damaged.
  • If the product delivered is incorrect with respect to the order placed by the customer.
  • If the package is lost during the shipping process.

To access the warranty, the customer must submit a review of the order placed and provide sufficient evidence (photographs of the product received, the package and the order receipt). Cases will be evaluated by the Yalotengo Shop team to determine whether a refund or replacement of the product is appropriate, as necessary.

5. Shipments

  • All orders placed at Yalotengo Shop are shipped directly from the United States to your doorstep in Costa Rica.
  • We do not offer the option of collecting packages from offices or warehouses. Our service is exclusively door-to-door.

6. Customer Responsibility It is the customer's responsibility:

  • Please check the order details carefully before purchasing.
  • Provide correct and complete shipping information.
  • Check the status of the package upon delivery and report any problems within 24 hours of receipt.


7. Limitation of Liability Yalotengo Shop is not responsible for:

  • Errors made by the customer when entering purchase or shipping data.
  • Unmet personal expectations regarding the purchased product.
  • Delays caused by external factors such as customs, weather conditions or logistical issues beyond our control.

8. Contact For queries, complaints or warranty management, you can contact our support team via [insert email or contact form].

9. Changes to the Terms and Conditions We reserve the right to change these terms and conditions at any time. Changes will be posted on this page and will take effect from the date of posting.

10. Acceptance of Terms By making a purchase at www.yalotengoshop.com, you confirm that you have read, understood and accepted these terms and conditions in full.

Thank you for choosing Yalotengo Shop. We are committed to providing you with efficient service and quality products directly to your doorstep.